Tuesday, July 23, 2019
Alternative dispute resolution methods Essay Example | Topics and Well Written Essays - 500 words
Alternative dispute resolution methods - Essay Example The cost of ADR can be very high if caution is not taken to make sure the process handled effectively. Gates insists on the need to manage the process to make sure the cost is kept low, and a resolution is reached quickly. The hospital stands to lose a lot if the patient files a lawsuit. The settlement might be too high, and the public image of the institution will be tarnished. An effective of management of the whole process is necessary to avoid mishaps. The advantage is that the issue has been assessed early. Therefore, the hospital is in a position to effectively manage the process. There is time to analyze all the factors surrounding the dispute and come up with a viable settlement.Negotiation is characterized by independent parties meeting to discuss a solution that benefits both parties having a dispute. According to Gates, the need for effective negotiation skills is among the ten essential elements of an effective resolution process. In most cases, negotiation is overlooked when parties consider using ADR. In the case of General Hospital, negotiation can lead to a resolution, or it can be the start of an effective dispute resolution method. Research has shown that the chances of success are high if the hospital takes an interest-based approach in this case. Negotiation is voluntary, less expensive, and offers an opportunity to regain the trust of the patient who was harmed. On the downside, it might take long to reach a solution because there is no third party neutral in negotiation.
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